Privacy Policy
Last updated: October 2025
1. Introduction
Welcome to Paypro Ltd (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data. This privacy policy
explains how we collect, use, disclose, and protect your personal information when you use our
services or visit our website www.payproltd.co.uk.
Paypro Ltd is a company registered in Wales, United Kingdom.
Registered address: 6 Ocean Way, Cardiff, CF24 5TG
Email: info@payproltd.co.uk
We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following types of personal data:
From clients and contractors:
- Name, company name, and contact details (address, email, phone)
- National Insurance number, UTR, and tax information (for payroll/CIS)
- Bank details (for payments and payroll processing)
- Timesheet data and work records
- Copies of identification or right-to-work documents (if applicable)
From website visitors:
- Contact form information (name, email, message content)
- Technical data such as IP address, browser type, and cookies (see Section 8)
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide payroll, CIS payroll, and timesheet services
- To manage client accounts and process payments
- To meet legal and contractual obligations (e.g., HMRC reporting)
- To communicate with you about services, updates, or support
- To maintain our website and improve user experience
- To comply with
We only use your personal data when we have a lawful basis under the UK GDPR, including:
- Performance of a contract (to deliver our services)
- Legal obligation (to comply with HMRC or tax regulations)
- Legitimate interests (to manage our business effectively)
- Consent (for optional communications or cookies)
4. How We Share Your Information
- HM Revenue & Customs (HMRC) and other regulatory authorities
- Accountants, payroll processors, and financial institutions
- IT and cloud service providers (e.g., secure data storage)
- Professional advisers such as auditors or legal representatives
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it
for, including legal, accounting, or reporting requirements.
For payroll and CIS records, this is typically six (6) years after the end of the relevant tax year
6. International Transfers
If we transfer your data outside the UK, we will ensure it is protected by appropriate safeguards, such
as adequacy decisions or standard contractual clauses approved by the ICO.
7. Your Data Protection Rights
- Under UK GDPR, you have the following rights:
- The right to access your personal data
- The right to correct or update inaccurate data
- The right to request deletion of your data (where applicable)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise your rights, contact us at info@payproltd.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
Telephone: 0303 123 1113
8. Cookies and Website Tracking
Our website www.payproltd.co.uk uses cookies to improve user experience and analyse website
performance.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site
remember your preferences and track anonymous usage statistics.
Types of cookies we use:
- Essential cookies: Required for website functionality.
- Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics).
- Preference cookies: Remember user settings and preferences.
Managing cookies:
You can accept, reject, or delete cookies at any time through your browser settings. However,
disabling some cookies may affect how the website functions.
For more details, visit www.aboutcookies.org.
9. Data Security
We have implemented appropriate technical and organisational measures to protect your data from
unauthorised access, loss, or misuse, including encryption, access controls, and secure data storage
systems.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. The most recent version will always be
available on our website, with the date of the last update clearly shown.
11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please
contact:
Paypro Ltd
6 Ocean Way, Cardiff, CF24 5TG
Email: info@payproltd.co.uk
Website: www.payproltd.co.uk